Seven Fatal Flaws Guaranteed to Kill Your PR Campaign
After more than two decades of beating the streets as a TV reporter,
I’ve discovered that most public relations efforts fall short because
of a combination of errors. And none of them have to do with funding.
They are simple things that must be avoided if you want to impress
7) Failure To Do Homework
I’m sorry folks, if you’re still relying on those expensive media
lists that are woefully outdated, you’re doing yourself a disservice.
I saw one of those lists recently. They still have me as a “feature”
reporter in Dallas. I haven’t been on the “features beat” in almost a
decade. With the Internet, there’s no excuse not to know what a
reporter does for a living.
6) Blindly Sending Out New Releases
The newsrooms are getting so many these days, that simply writing
some copy and pressing “send” on the fax machine or blasting out
e-mails is a good way to get lost. My newsroom receives at least two
thousand a day. Your news release is just another flake in the snow
storm of news releases that bury our assignment desk. A targeted
approach to PR is the only way to go.
5) Forgetting the Visuals
All reporters, print and radio included, tell stories with pictures.
Even if it’s just a word picture or the “theatre of the mind” that is
radio, you should spend time thinking about what the journalist will
see when they arrive at your news event. And in television news, it’s
all important. As soon as someone starts pitching me a story on the
phone, I’m instantly imagining the visual elements it will take to
tell the story.
4) Ignoring the News
You can’t fight a feeding frenzy. It was amazing to me during the
days after Katrina and Sept 11th how many story pitches were coming
into our newsroom that had nothing to do with those events. I wanted
to pick up the phone and call up the PR firms sendng us those stories
and ask them to turn on the news or pick up that morning’s paper.
When the news media is going crazy over one story, please don’t try
and pitch us something unrelated.
3) Sounding Like a Commercial
Most news releases have this fatal flaw. The headline trumpets the
“who” and not the “what.” It’s not about you, folks. The message
should be the star of your news release, not the messenger. And even
the largest companies with biggest PR staffs make this mistake.
They’re so eager for a free commercial, they end up sounding like one
in the press release and it’s a quick trip to the trash can. Don’t worry, the media will tell people who is doing it. You’ll get your
plug. But only if you put the spotlight where it belongs.
2) Selling the Sizzle Instead of the Steak
I know this is contrary to everything they teach salespeople. But
news people are different. There has to be substance. I’ve seen
people spend a lot of money on a flashy press kit or delivering food
to the newsroom along with the news release in hopes that it will
secure news coverage. We’ll gladly gobble up that pizza without ever
sending a crew to cover the opening of your new Italian restaurant.
Spend more time thinking about the news value of the story you’re
trying to get covered and less time on gimmicks.
1) Being Ordinary
But by far the most common fatal flaw is being boring. We live in an
MTV world. Everything is fast-paced. Newsrooms don’t have time to
waste on news releases about ribbon cuttings. Take the ordinary and
make it extraordinary. Dig a little deeper. Does the opening of that
new business suggest an economic trend? Ask yourself if anyone other
than your immediate family would care about your story. If the answer
is “no,” then you have more work to do.
This list is by no means complete. There are countless things that
can kill your PR efforts, but avoiding these seven fatal flaws is
critical if the goal is to actually get news coverage.
Jeff Crilley is an Emmy Award winning TV reporter based in Dallas.
His book, Free Publicity, is the first PR book ever written by a
working journalist. He speaks at no charge on the subject of media
relations. Visit www.jeffcrilley.com for more information on
his book or to book him to speak.